CX Needs
Content Guru draws on industry-leading expertise to design a solution that works for you. Whatever your contact center needs, storm®’s modular model lets you design the perfect solution. Make customer experience your competitive edge.
Whatever - Omni Channel
Meet your customers over the channels they prefer. Bring every channel onto a single pane of glass.
Wherever – Cloud Contact
Let your agents work securely from anywhere, with a single, browser-based app.
Whenever – Intelligent Scheduling
Be there for your customers when they need you, regardless of demand, with unrivalled scalability and intelligent scheduling.
Analyst Recognition
2024 ISG Research Contact Center Advanced Buyers Guide
With the highest score in Manageability, Content Guru is delighted to have once again been named an ‘Exemplary Vendor’ in the 2024 ISG Research Buyers Guide.
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Why Use Content Guru?
True cloud communications solution for emergency services
Reduction in inbound calls with intelligent automation
Single deployment of CX seats in the world
Customer success stories
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Driving Great CX
Endlessly scalable. Limitless integrations. 99.999% reliability. With Content Guru’s world-leading cloud contact center solution, storm®, Content Guru makes engagement easy. From data-driven CX insights to integrations that enhance, not replace, your existing systems. storm’s modular approach means that we’ll have a solution for you.
For any sector, for any size.
News and Resources
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News
Bridgepointe Technologies Partners with Content Guru to Elevate CX Offerings
Content Guru and Bridgepointe Technologies are pleased to announce a new Technical Services Delivery (TSD) partnership. As a result, storm®, will now be available to Bridgepointe’s extensive client base and will significantly bolster its CX offering.
11/05/2024
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News
Content Guru Wins 2024 CUSTOMER CCaaS Product of the Year Award
Content Guru has been awarded the accolade of ‘CCaaS Product of the Year Award’ by TMC. The award recognized the industry-leading capabilities of storm®.
11/01/2024
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News
Content Guru Named an ‘Exemplary Vendor’ in Three ISG Buyers Guides™ for Contact Center and Agent Management
Content Guru has been classified as an ‘Exemplary Vendor’ across three 2024 CX-related research reports from leading global technology research and advisory firm ISG.
10/11/2024
Looking to Take Your CX to the Next Level?
Find out what the world's largest organizations and the world's most critical services have in common when in comes to connecting their communications with their data. Book a consultation today and a CX expert will be in touch to help recharge your customer engagement.
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Gartner, Magic Quadrant for Contact Center as a Service, 07 August 2023, Drew Kraus, et. Al.
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
GARTNER is a registered trademark and service mark, and MAGIC QUADRANT is a registered trademark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and are used herein with permission. All rights reserved.