storm® LOCK® & PADLOCK™
PCI-Compliant Automated & Assisted Payments
Customers expect swift and secure payments. Regulators expect you to achieve compliance.
PCI-Compliant Automated & Assisted Payments
storm LOCK & storm PADLOCK help you achieve the highest level of PCI DSS compliance through fully automated and agent-assisted payments.
Protect Customer Payments
Security fears can deter certain customers from paying by phone, restricting potential revenue. A single breach of security could do serious damage to your brand, and lead to legal disputes.
The Payment Card Industry Data Security Standard (PCI DSS) optimizes the security of credit, debit and cash card transactions and protects cardholders. To protect your customers’ card data and your organization, compliance with this standard is critical.
Automated Payments
Compliance shouldn’t cost quality. Customers expect a payment system that is quick, as well as secure.
storm LOCK lets customers pay through a fully automated IVR system. With no need for an agent, payments can be taken 24/7 without the risk of a security breach.
Secure and Agent-Assisted
Guide your customers through payments, without the risk.
storm PADLOCK brings the customer into a secure environment when sensitive information is needed. The assisting agent hears only monotones, and sees only asterisks, keeping payment details ‘need-to-know’.
Payment Compliance
Avoid fines and achieve incentives with secure payments.
storm LOCK & PADLOCK provide PCI-DSS Version 3.2.1 level 1 compliance, letting you meet the requirements of your industry.
In-Built Reporting
Track who has paid and who hasn’t, to ensure you collect payments on time.
Omni-channel reporting allows you to seamlessly track both online and phone payments. Integrate with storm VIEW to create custom reports on the trends that matter most to you.
Comprehensive Integrations
storm LOCK works seamlessly with storm PADLOCK to provide agent assistance when necessary. Payments can be initiated by the agent within storm DTA .
storm FLOW lets you add secure phone payments to your system with an intuitive drag-and-drop interface. Integrate with your existing system of record to automate payment reminders via email and SMS.
Want to Learn More?
Provide us with a few details, and you’ll receive a flyer exploring storm LOCK & PADLOCK’s functionality, direct to your email.