Awards

HIGHLY COMMENDED: Healthcare Sector Project

Summary: Content Guru and NHS England, London Region have together been awarded highly commended in the “Healthcare Sector Project of the Year” category at the UK IT Industry Awards 2024.

WINNER: The Innovation Award

Summary: Content Guru has been awarded the accolade of “The Innovation Award” at the Lloyds Bank British Business Excellence Awards 2024.

WINNER: CCaaS Product of the Year

Summary: Content Guru has been awarded the accolade of ‘CCaaS Product of the Year Award’ by TMC, a global, integrated media company.

WINNER: International Tech Company of the Year

Summary: Content Guru was recognized for its international presence, innovations in AI technology, and significant headcount growth.

WINNER: Enterprise Solution of the Year

Summary: Content Guru’s Contact Center as a Service (CCaaS) platform, storm®, has been awarded Enterprise Solution of the Year at the IT Europa Channel Awards 2024.

WINNER: Best Technology Partnership

Summary: Content Guru and the Driver and Vehicle Licensing Agency (DVLA) were awarded ‘Best Technology Partnership” at the CCA Global Excellence Awards 2024.

WINNER: Best Enterprise Contact Center Platform

Summary: Content Guru won 'Best Enterprise Contact Center', for its mission-critical deployments with NHS and DLVA.

WINNER: Best Cloud Automation Solution

Summary: Content Guru won 'Best Cloud Automation Solution' for its conversational chatbot - storm® Machine AgentTM.

WINNER: Best Public Sector Digital Project

Summary: Content Guru and Sheffield City Council won 'Best Public Sector Digital Project' for their work to transform the Council's citizen experience.

HIGHLY COMMENDED: Cloud Solution Provider of the Year

Summary: Content Guru was highly commended at the IT Europa Awards for its storm CKS® Customer Data Platform (CDP).

WINNER: Most Effective Management of Peak Demand

Summary: Content Guru and UK Power Networks’ longstanding partnership was recognized by the experienced ECCCSAs judging panel for providing industry-leading peak demand management and customer experience in the utilities sector.

WINNER: Cloud Innovation Provider of the Year

Summary:
Content Guru won 'Cloud Innovation Provider of the Year' for storm CKS, its Customer Data Platform (CDP).

WINNER: Tech Company of the Year

Summary:
Content Guru won the highest accolade at the prestigious Thames Valley Tech Awards: ‘Tech Company of the Year’ for its high-growth and work with blue light services in the UK.

WINNER: Cloud Data Management Solution of the Year

Summary:
Content Guru won ‘Cloud Data Management Solution of the Year’ for its cutting-edge Customer Data Platform (CDP), storm CKS.

WINNER: Crisis Management Innovation of the Year

Summary:
Content Guru and strategic Healthcare partner, HUC, won ‘Crisis Management Innovation of the Year’ for their work to provide accessible healthcare throughout the pandemic.

WINNER: Best Innovation in Customer Service

HIGHLY COMMENDED: Most Effective Business Transformation Programme in Customer Service

Summary:
Content Guru and strategic Healthcare partner, HUC, won ‘Best Innovation in Customer Service’ for their work throughout the pandemic. Content Guru and UK Power Networks, the UK’s largest Distribution Network Operator (DNO), were Highly Commended for ‘Most Effective Business Transformation Programme in Customer Service’.

HIGHLY COMMENDED: Cloud Innovation Provider of the Year

Summary:
Content Guru was Highly Commended for ‘Cloud Innovation Provider of the Year’ for its innovative storm contact center and customer experience platform.

WINNER: Owner-managed Business

Summary:
Content Guru won the ‘Owner-managed Business Award’ for its ongoing work to support businesses throughout Covid-19.

WINNER: Vertical Application Solution of the Year

HIGHLY COMMENDED: Public Sector or Utilities Solution of the Year

Summary:
Content Guru and UK Power Networks, the UK’s Largest Distribution Network Operator (DNO), won ‘Vertical Application Solution of the Year’ and were Highly Commended for ‘Public Sector or Utilities Solution of the Year’.

HIGHLY COMMENDED: Digital Transformation of the Year – Large Organizations

Summary:
Content Guru was Highly Commended for ‘Digital Transformation of the Year – Large Organizations’ for its best-in-class storm cloud contact center solution.

WINNER: Best Use of Cloud in the Pandemic – Health and Social Care

HIGHLY COMMENDED: Best Cloud Project

Summary:
Content Guru won ‘Best Use of Cloud in the Pandemic – Health and Social Care’. Content Guru and UK Power Networks, the UK’s Largest Distribution Network Operator (DNO), were also Highly Commended for ‘Cloud Project of the Year’.

WINNER: Featuring on The Business Magazine’s Southern Tech 150

Summary:
Content Guru has been included in The Business Magazine’s Southern Tech 150, which recognizes the leading privately-owned technology companies (by sales turnover)
based in the South East of England.

WINNER: Featuring on the Sunday Times International Track 200 

Summary:
Redwood Technologies Group has been included in the 12th annual Sunday Times HSBC International Track 2021, which recognizes mid-market private companies with the fastest-growing international sales.

HIGHLY COMMENDED: Responding in a Crisis – Supporting Customers (Utilities, Telecoms and Technology)

Summary:
Content Guru has been highly commended amongst its peers in utilities, telecoms and technology for efforts supporting customers during times of crisis.

Winner: Utility Partner of the Year

Summary:
Content Guru has been commended with this award for its 11 year technology partnership with UK Power Networks, the UK’s largest electricity Distribution Network Operator.

Highly Commended: Cloud Services Vendor of the Year

Summary:
Content Guru has been awarded this accolade for its storm contact centre and customer experience technology solution.

Content Guru Leadership Features on LDC Top 50 Ambitious Business Leaders

Summary:
Martin Taylor has been announced as featuring in the LDC list of Top 50 most ambitious business leaders.

WINNER: Communications Company of the Year

Summary:
Content Guru, has been announced as a winner at the Thames Valley Tech Awards 2020 of the Communications Company of the Year category.

WINNER: 2020 European Contact Centre as a Service Technology Innovation Leadership

Summary:
Content Guru has been featured as a Technology Innovation Leader as part of Frost & Sullivan’s research into best practices in the industry.

WINNER: NextGen Technology

Summary:
NHS 111 London and Content Guru were presented NextGen Technology award by Management Today, Britain’s premier quarterly business magazine.

WINNER: Featuring on the Sunday Times International Track 200 

Summary:
Redwood Technologies Group has been included in the 11th annual Sunday Times HSBC International Track 200, which recognizes mid-market private companies with the fastest-growing international sales.

WINNER: Digital Leadership Award – Customer Experience

Summary:
Prestigious US-based analysts, Ventana Research, awarded Content Guru and UK Power Networks with the 2019 Digital Leadership Award for Customer Service.

WINNER: Cloud Telephony Product of the Year

Summary: Content Guru and UK Power Networks won the award due to storm’s scalability, usability, and innovation in the area of cloud communications.

WINNER: Vertical Application Solution of the Year

Summary: Content Guru and NHS 111 London Region won the award for the storm solution’s use of integration to improve the overall patient experience.

WINNER: Vertical Solution of the Year

Summary: Content Guru and Serco won first place for the improvements that the Citizen Engagement Hub™ service has brought to the public sector outsourcing company’s customer engagement.

WINNER: Best Public Sector Digital Project

Summary: Content Guru and NHS Healthy London Partnership won their fourth award for the storm solution underpinning NHS England’s London Region Patient Relationship Management (PRM) initiative.

WINNER: Vertical Market Solution of the Year

Summary: Content Guru and NHS Healthy London Partnership won their third award for the storm solution which provides intelligent, scalable contact routing to transform patient outcomes for the 111 urgent care service across London.

WINNER: Best in Class – Digital Transformation

Summary: Content Guru and NHS Healthy London Partnership opened the year with a second win for the storm solution deployed to transform how NHS 111 operates across London.

WINNER: Best Use of Cloud Services

Summary: At the UK’s premier IT industry award ceremony, Content Guru and NHS Healthy London Partnership went home as the winners of Best Use of Cloud Services, for the storm solution deployed for NHS 111 London.

SILVER WINNER: Most Effective Improvement Strategy

Summary: Content Guru and NHS Healthy London Partnership took home silver in the Most Effective Improvement Strategy category, for the storm solution deployed for NHS 111 London

WINNER: Best SME Telephony System

Summary: storm PBX™ was named the Best SME Telephony System at the annual Comms National Awards.
Content Guru was also named runner-up in the ‘Best Hosted Platform’ category for storm.

TOP 20: Most Promising Contact Center Technology Solution Providers

Summary: storm CONTACT helped Content Guru become chosen by CIOReview as one of the 20 leading worldwide providers of contact center technology.

WINNER: Innovation

Summary: storm CONTACT™, the omni-channel cloud contact center solution, led Content Guru to the highest business honor in the UK with a Queen’s Award, official recognition of the Queen and UK government.

FINALIST: Business of the Year

Summary: Content Guru was named a finalist in the Business of the Year category at the annual regional Thames Valley Business Magazine Awards.

WINNER: Cloud Provider of the Year

Summary: The storm platform was recognized for its transformational benefits to organizations across a range of sectors, including utilities, healthcare, government and travel, winning the highest IT accolade in the UK.

TOP 20: Most Promising Unified Communications Solution Providers

Summary: Content Guru was named as one of the most promising Unified Communications (UC) solution providers by US magazine, CIO Review.

Summary: Content Guru was listed as one of the top UK’s most inspiring and fastest-growing SMEs by the London Stock Exchange.

Summary: Content Guru was named as one of the most promising utilities technology providers for its multi-channel, scalable storm LOSS™ utilities solution

FINALIST: Business of the Year

Summary: Content Guru was named a finalist in the Business of the Year category at the annual regional Thames Valley Business Magazine Awards.

WINNER: Best Enterprise Vertical Market Solution

Summary: storm LOSS, Content Guru’s utilities solution, was recognized for overhauling the way utilities providers are able to engage with their clients during power outages.

RUNNER-UP: Cloud Provider Innovation of the Year

Summary: The storm LOSS solution was recognized for the transformational benefits it delivers to utilities companies.