Content Guru and HUC Win Big at IT Europa Channel Awards 2022

Content Guru, Europe’s leader in Customer Engagement and Experience technology, and its key development partner in the healthcare space, HUC, an NHS service provider specializing in Integrated Urgent Care, have won Crisis Management of the Year at the IT Europa Channel Awards for their work to provide accessible healthcare throughout the pandemic and beyond.

Previously known as the European IT & Software Excellence Awards, this prestigious recognition programme has been renamed the IT Europa Channel Awards as it goes into its 13th year. Today, as before, the awards celebrate excellence in European software development, and in IT and Telecoms solutions provision.

Content Guru and HUC, which operates the NHS 111 and Out of Hours services for 3.5m+ residents of the East of England region, were announced joint winners for their development and deployment of innovative technology solutions to overcome challenges posed by the recent pandemic. Together, the pair worked to develop and implement storm® LINKTM, Content Guru’s on-demand video consultation application. Implemented safely and at speed, storm LINK has significantly reduced the need for face-to-face appointments with HUC clinicians, maximizing safety and efficiency for all parties through harnessing patients’ smartphone and tablet devices.

Martin Taylor, Deputy CEO and Co-Founder of Content Guru, commented: “We are delighted to see our hard work with HUC recognized at these esteemed awards. Throughout COVID-19, we worked closely with organizations across the globe to implement mission-critical service changes, and we are particularly proud of what we have achieved here in partnership with HUC to mobilize digital channels and keep patients and clinicians safe. Looking ahead, we continue to stay at the forefront of innovation in cloud technology, so our customers and partners can be prepared for whatever comes their way.”

Janice Greenhill, Chief Operating Officer at HUC, added: “Winning such a prestigious technology award, as a frontline healthcare provider, is testament to the amazing work our team has carried out in partnership with Content Guru. We have worked successfully with Content Guru for a number of years, and I am really proud of our jointly-executed digital transformation journey so far. We are now working together to introduce a number of important additional innovations, so watch this space for more awards in the future.”