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Content Guru has been shortlisted for the “Tech Business of the Year Award” at the Private Business Awards 2026, sponsored by BDO.

Content Guru has been awarded the accolade of a ‘Contact Center Technology Award’ by TMC, a global, integrated media company.

German CX (customer experience) consultancy specialist SOGEDES has expanded its portfolio with Content Guru’s storm® CX and brain® AI platforms.

Content Guru, a leading provider of mission-critical AI-powered customer experience (CX) solutions for large enterprises and governments, has announced its participation at the Next Contact Center Summit 2026.

The finalists for the 16th Annual Armed Forces Community Awards at Soldiering On 2026 have been announced.

Content Guru has received the highest overall ‘Willingness to Recommend’ rating, with 100% of customers that left a review saying they would recommend its storm® CX platform, in the 2025 Gartner® CCaaS Voice of the Customer Report.

CX professionals and experts from across Europe joined us in Berlin in late February as the leading CX event, CCW, got underway. Content Guru was in attendance to speak with customers and CX leaders about the topics driving the industry, including AI, data sovereignty, and cloud migration.

Content Guru has announced the appointment of Andy Day as its first Director of Policing, responsible for coordinating and driving the business’s expansion in the Police sector.

Content Guru has announced Masakatsu Yoneda as its Japan Country Manager.

Content Guru has become an Innovator Partner of the CDI Foundation, a non-profit organisation that represents the Conversational AI community.

Content Guru has released research findings that demonstrate how agentic AI will support agents and customers with CX in 2026.

Despite widespread trials, the majority of police forces are holding back on full-scale AI implementation, according to new FOIA findings.