Content Guru Wins 2024 CUSTOMER CCaaS Product of the Year Award

Content Guru, a leading global provider of enterprise cloud Customer Experiences (CX) and contact center solutions, has been awarded the accolade of ‘CCaaS Product of the Year Award’ by TMC, a global, integrated media company. The award recognized the industry-leading capabilities of Content Guru’s storm® cloud contact center solution.

The 2024 CUSTOMER CCaaS Product of the Year Awards honor individual solutions that have demonstrated exceptional achievements in delivering top-tier, scalable, and feature-rich contact center solutions to businesses of all sizes. The awards celebrate those who have revolutionized customer service and empowered organizations to deliver seamless, personalized, and exceptional CX to their clientele.

“On behalf of both TMC and CUSTOMER magazine, it is my pleasure to honor Content Guru with a 2024 CCaaS Product of the Year Award,” said Rich Tehrani, CEO at TMC. “Its storm® solution has proven deserving of this elite status and I look forward to continued innovation from Content Guru in 2024 and beyond.”

“I am proud that Content Guru’s storm cloud platform was recognized as a 2024 CUSTOMER CCaaS Product of the Year Award winner,” commented Matt McKernan, SVP Americas at Content Guru. “Our mission criticality, rapid scalability, and exceptional customer satisfaction makes storm the provider of choice for large enterprises globally, and we are honored this has been further recognized. We look forward to continuing our industry-leading innovation into 2025 and supporting our customers as they look to deliver first-class experiences, every time.”