Case Study
KwikFit
KwikFit offers rapid car service and repair. With 165 branches in the Netherlands alone, KwikFit needed a customizable contact center solution to deliver excellent service to its customers.
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Senior Customer Service Agent, KwikFit
“Top of the wish list was flexibility, as well as a short implementation period, due to a pre-planned move to another office building. For us, flexibility means being able to turn the knobs ourselves and not being dependent on IT or a supplier.”
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Transitioned an entire office to the storm® platform within 30 minutes.
Reduced employee churn.
Build a flexible, future-proofed, cloud-based contact center.
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