Analyst Report

2024 Gartner® Magic Quadrant™ for Contact Center as a Service

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Content Guru is an Omni-channel Cloud Contact Center Solutions provider that helps organizations provide the best customer engagement and experience.

Gartner, Inc. delivers actionable, objective insight to executives and their teams.

The Gartner® 2024 Magic Quadrant™ for Contact Center as a Service leverages detailed research into the market, along with expert analysts, to identify the Leaders, Visionaries, Challengers and Niche players in the field.

As a truly global provider, with offices across three continents, Content Guru is delighted to once again have been named in the 2024 Gartner® Magic Quadrant™ for CCaaS.

We believe that this report reflects Content Guru's high service availability and extensive experience delivering large, complex deployments.

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Gartner®, Magic Quadrant for Contact Center as a Service, Drew Kraus, Steve Blood, Pri Rathnayake, Pankil Sheth, 28. October 2024.

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