Transform Citizen Experience
Citizen expectations are evolving – your services need to evolve with them.
Deliver instant, personalized contact across every channel to build public trust.
We Lead in CX for Central & Local Government
Our AI-powered solutions deliver seamless citizen experiences, supported by proactive communications, and citizen self-service to take the pressure off your agents.
Every Citizen Deserves to be Heard
In modern government services, every citizen interaction shapes public trust.
When citizens need support, they expect seamless experiences and personalized service. Waiting in queues, repeating information, or being transferred between agents erodes confidence in public services. We understand these challenges and deliver solutions that keep you ahead of evolving expectations.
Ready to see how cloud Customer Experience can transform your citizen communications?
AI-Powered Public Services
Transform service delivery with intelligent automation.
Your citizens shouldn’t have to wait in queues or repeat themselves. Our intelligent Machine Agents enable 24/7 self-service, while our single pane of glass brings all citizen data together, empowering agents to deliver personalized experiences every time.
Ready to begin your AI transformation? Get in touch, and discuss your AI objectives with the experts.
Protecting Citizen Data
Our solutions are hosted on in-nation data centers, ensuring complete data sovereignty. Your citizen’s data will never leave the country, and will always be stored securely.
Our AI solutions are ring-fenced, meaning that they’ll never let citizen data be recycled into the model, and they’ll provide complete auditability and copyright protections.
Cloud-First Efficiency
When budgets are tight and IT estates are complex, you can’t rely on costly on-premise solutions.
You need a solution that drives down total cost of ownership while maximizing service quality. Our single-stack platform brings all your contact center functionality together through one point of access.
“Unparalleled Stability and Usability of Content Guru’s System”
“Our experience with Content Guru/Storm has been exceptional. A very smooth implementation of the service considering our very specific requirements. From a customer and administration view the product is night and day compared to our previous Contact Centre solution.”
“We’ve really enjoyed working with Content Guru, alongside their experienced and knowledgeable team”
Sussex Police used storm to rise 25 places in public communications rankings.
Using storm, the DVLA was able to save over $8 million on their public communications.
Sheffield City Council successfully automated 60% of calls with AI Natural Language Processing.
Why Us?
Content Guru’s AI stands out from the competition.
Highest Performance
Highest Data Integrity
Greatest Flexibility
