Set your business apart, one contact at a time.
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Stand out from your competition
Customers won’t remember your business; they’ll remember how your business made them feel.
Today, 86% of buyers are willing to pay more for great customer experience1. Beyond price and quality, experience is becoming a key differentiator for businesses.
Content Guru’s cloud-based CX solution, storm®, is trusted to deliver mission-critical services for the world’s largest organizations. From unrivalled 99.999% reliability to the highest ever CSAT in their industry, storm has driven outstanding results for its users.
Are you ready to begin your CX journey? Content Guru works with you, every step of the way, to create value for your business.
1 PWC, 2018, https://tinyurl.com/4h4myc8y
The key elements of delivering outstanding CX
Great CX is enabled by best-in-class tools. To satisfy your customers, you need a world-leading solution.
Omni-channel communications
Meet your customers over the channels most convenient for them. Bring all channels into a single, intuitive interface, with storm DTA®.
A 360-degree view of the customer
Empower your agents with a complete view of each customer. Bring all customer data onto a single pane of glass, with storm CKS®.
Data-driven insights
Harness data-driven insights to create outstanding experiences. Create custom real-time and historical reports with storm VIEW™.
Intelligent automation
Drive contact center efficiency with intelligent automation. Discover Content Guru’s AI toolkit, brain®.
Bespoke integrations
Enhance your existing technology stack with hundreds of off-the-shelf and custom integrations. Link to any third-party software or system of record with storm INTEGRATE™.
Endless scalability
Effortlessly handle spikes in demand. Add additional agents, human or machine, at the click of a button with storm CONTACT™.