Information & Data Security
Our solutions protect customer data. Stay secure, even with a disparate workforce.
Our Accreditations
We maintain a library of globally-recognized accreditations, ensuring that you remain compliant with regional and global regulatory standards.
Cyber Essentials Certified Plus
Following rigorous security checks, this certification was awarded for resistance to cyber-attacks.
PCI DSS Version 3.2.1 Level 1
The highest international standard for payment security. Content Guru has achieved this in the US, Europe, Japan, and the UK.
SOC 2 Type 2
Assesses controls relating to security, availability, processing integrity, confidentiality, and privacy. A world-renowned security accreditation.
ISO 27001
This accreditation assesses the implementation of an Information Security Management System. It ensures that Content Guru manages information security risks effectively. Valid internationally, Content Guru has achieved this accreditation across the UK, Europe, and Japan.
ISO 27701
This accreditation specifies requirements and provides guidance for establishing, implementing, maintaining and continually improving a Privacy Information Management System (PIMS).
FedRAMP
Content Guru storm is the first and only full-stack CCaaS solution to achieve High impact level accreditation, the most stringent level for FedRAMP compliance.
Quality
Quality is at the heart of our mission. We ensure the highest quality across your systems.
ISO 9001
This certifies that an organization has successfully implemented a Quality Management System. Content Guru is certified in the UK, Europe, Japan, and the US.
ISO 20000-1
This accreditation provides assurance in the quality of the services and ensures effective and resilient services in today’s changing service delivery environment.
ISO 22301
This certifies that a business has a suitable Business Continuity Management System in place. This ensures that staff know their system roles in the event of an incident.
Integrations
We’re certified to integrate with the world’s most popular collaboration tools and CRMs.
Microsoft Teams Connectivity Contact Center Certification
This certification is awarded for the highest quality integrations with Microsoft Teams. Content Guru was one of the first 6 organizations in the world to be awarded this status.
Citrix Ready Program
This certification labels Content Guru as a third-party solution recommended to enhance Citrix digital workspace solutions.
Google Chrome Enterprise Recommended
This validation names Content Guru as a recommended provider of cloud contact center solutions on Chrome and ChromeOS, giving storm users an optimized experience on Chrome browsers and ChromeOS devices from any location.
Environment
We aim for the highest levels of environmental sustainability.
ISO 14001
The highest international accreditation for environmental standards. Given to organizations that have successfully implemented an Environmental Management System.
Region and industry-specific
We support mission-critical communications around the world.
Bundesnetzagentur
This accreditation regulates the delivery of billing services within Germany.
Sparks DPS
The official accreditation for the delivery of communication services to UK local and central government.
G-Cloud 14
This official accreditation for the delivery of cloud communication services to UK local and central government.
JIS Q 15001
PrivacyMark certifies private enterprises that take appropriate measures to protect personal information. The System is in compliance with Japan Industrial Standards (JIS Q 15001: [Personal Information Protection Management System – Requirements])
0ABJ Numbers
storm is compliant with the Japanese Ministry of Internal Affairs and Communications telephony regulations on the use of geographical numbers for outbound calling.