storm® TRANSCRIPTION™
Call Transcription Made Easy
Speech-to-text transcription to draw value from voice & video recordings.
Automatic Transcription of Call Recordings
storm TRANSCRIPTION automatically generates speech-to-text transcripts of call recordings, giving contact centers the power to analyze voice calls thoroughly.
Elevate Your Quality & Compliance
When you receive thousands of calls a day, reviewing even a handful wastes time you don’t have.
You need a solution that transcribes calls instantly, for speedy review. A solution that transcribes in multiple languages and uses AI-backed analytics to draw out the data that matters most to your business.
Automatic Transcription
Manually reviewing calls wastes time. By converting audio to text, you can speed up the review process.
Transcription is automatic and happens immediately after a call, letting you react quickly. storm TRANSCRIPTION lets you review 100% of calls for compliance, rather than just a handful.
AI-Backed Analytics
Let data drive your CX. Link with storm ANALYTICS to identify trends, patterns, and concerns for human review.
Link with storm QM to bring this data into customizable reports. Contact center compliance has never been so easy.
Multi-Language Support
Global companies require global solutions. storm TRANSCRIPTION can transcribe multiple languages, letting you ensure compliance, wherever your business operates.
Customer Smart Filters
To meet sector regulations, you need to store millions of transcriptions. Take the burden off your systems and explore the limitless capacity of the cloud.
Store transcriptions in folders grouped by tone, content, or sentiment, for ease of access.
Want to Learn More?
Provide us with a few details, and you’ll receive a flyer exploring storm TRANSCIPTION’s functionality, direct to your email.