Blogs

A recent report from the US Census Bureau highlighted that AI adoption has been slower than expected, with only 5% of firms adopting AI in some capacity. This report only reveals the scale of the opportunity.

Keeping costs down is important to all organizations, but matters most, perhaps, to the public sector. Looking proactively for ways to keep costs down is essential when preparing for an uncertain future. Public sector communications are a great place to start.

Modeling the customer journey is one thing; you have to actually implement that strategy. That’s where Customer Experience Orchestration comes in.