Analyst Report
2024 ISG Research Contact Center Advanced Buyers Guide
With the highest score in Manageability, Content Guru is delighted to have once again been named an ‘Exemplary Vendor’ in the 2024 ISG Research Buyers Guide.
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Content Guru is proud to be recognized as an ‘Exemplary Vendor’ by industry analyst ISG Research in its 2024 Contact Center Advanced Buyers Guide!
Content Guru ranks in the top 5 vendors overall, as well as for both product and customer experience. It is the #1 vendor for manageability, due to the platform’s strong privacy and security capabilities as well as its ease of administration.
ISG (Information Services Group) (Nasdaq: III) is a leading global technology research and advisory firm. A trusted business partner to more than 900 clients, including more than 75 of the world’s top 100 enterprises, ISG is committed to helping corporations, public sector organizations, and service and technology providers achieve operational excellence and faster growth. The ISG Buyers Guide™ for Contact Center Advanced encompasses the foundational tools needed for running centers, along with the additional capabilities needed to unify the center with enterprise CX teams.
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