Whitepapers
Resilient CX
A Field Guide to Surviving Hard Times with Customer Experience
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Building Contact Center Resilience
When uncertainty looms, customers begin to think critically about their spending decisions. They weigh up which services they use most and which aren’t worth the money. When fighting the worst impacts of an economic slowdown, how do you convince your customers that your business is worth sticking with? The key is resilient customer experience.
With this whitepaper, you will:
Learn what Resilient CX is.
Discover Content Guru's method for building resilient CX in four steps.
Uncover the CX tech that makes resilient CX easy.
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