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Citrix and Content Guru
Content Guru’s storm® cloud communications solution is verified as Citrix Ready.
storm completed a rigorous verification process to ensure compatibility with Citrix, providing confidence in joint solution compatibility.
Citrix Ready Partner
As a Citrix Ready partner, Content Guru is able to offer customers intelligent solutions that combine storm with Citrix.
Content Guru has a rich history of working closely with trusted partners, including through the Citrix Ready partner ecosystem, in order to provide the highest quality experience for customers.
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Features
Each storm availability zone has implemented a Citrix Software Development Kit that allows customers to whitelist the local browser the agent is using, which is then leveraged to process the WebRTC voice stream on the agent’s local device, to ensure that voice quality is not affected by the users VDI desktop.
Voice stream is processed on the user’s local device using the Browser Content Media Redirection capability.
Fully supported model with Citrix.
The world’s most scalable and reliable contact center solution
Endless scalability and unrivalled 99.999%+ reliability allow you to scale your contact center, and your workforce, in a few clicks, without compromising the customer experience.
storm is the only cloud provider to be trusted with emergency service calls and other critical communications infrastructure, such as electricity distributors and healthcare institutions.
storm enables you to be consistently available to your customers, whenever, wherever, and however they choose the get in contact.
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About storm®
storm ensures that customers’ requests and issues are quickly and accurately resolved – simply put, engagement made easy. Whatever your need, storm offers a single-stack solution that covers every aspect of your customer experience.
Taking a modular approach lets you tailor your solution to your business, picking only the modules that matter to you.
storm offers omni-channel communications and industry-leading AI, backed by virtually limitless scalability and unmatched integration capabilities.
Find out more about storm modules and build your perfect solution today.
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