Cloud Migration
Made Easy

We deliver the highest platform availability on the
market, so your customers will always be able to reach
you, no matter the circumstances.

The Future is Cloud-Based

The storm® and brain® platforms were first-to-cloud, two decades ago. We’ve been driving the cloud revolution since the start, and understand the challenges and possibilities of cloud.

The Cloud is Future-Proof

From the clouds, your horizons open up. A cloud-based platform flexes easily to meet demand and allows new updates and features to be rolled out instantly, at the click of a button.

Our services are hosted on a private cloud, meaning we’ll always have available capacity for your organization, no matter the demand.

Service updates can be rolled out instantly, at a click, without the need for downtime.

Our cloud services are omni-data, unifying your systems of record and making customer data available, whenever and wherever it’s needed.

Cloud services are accessible from anywhere, via browser, on any internet-enabled device; making flexible working easier than ever. 

With cloud, integrating new technology is as simple as introducing an API integration. No costly on-premise updates required.

No More Rip and Replace

Unlike other cloud providers, we don’t rip and replace. Our solutions overlay your existing IT ecosystem, for a seamless transition.

Tech updates and service changes can be rolled out instantly, with a click. That means no downtime for your customer service and an end to long lead times for service updates.

The Cloud Supports AI

Want to begin your AI transformation? Start with cloud.

AI services are cloud-based. Adopting a cloud-based CX solution lays the foundation for AI adoption. As AI services evolve, and providers leap-frog each other, only the cloud can provide the level of flexibility required to keep up.

Want to kickstart your AI transformation? Discuss Your AI Goals With Us.

Why Us?

We offer more than just security and compliance. 

Highest Availability
We are the only cloud vendor supporting national blue-light emergency services.
Highest Scalability
We’ve supported the world’s largest cloud contact center deployments; that looks like 75,000 concurrent digital agents in Japan and 20,000 voice seats in Europe.
Greatest Security
We’ve achieved globally recognized security standards, including SOC 2 Type 2 and ISO 27001. We’re also the only cloud communications provider to have achieved the US government’s FedRAMP accreditation at the ‘High Impact’ level.
Highest CSAT
Our solutions deliver measurable improvements to CSAT, and raise our customers from the bottom to the top of their industries.