Custom Integrations

The power of your existing systems, brought into one single stack

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An advanced CX solution

You’re looking for a new customer experience (CX) solution. But you have already made significant technology investments. How can you make steps to transform your CX, while ensuring a strong return on your investment for your current technology?

You need a powerful CX solution that allows you to make the most of your existing technology stack.

Multi-purpose, single-stack

Bring your existing systems into your CX solution.

A single-stack CX solution with great integration capabilities enables you to continue to use the full power of your technology investments.

You should be able to integrate with:

Systems of record
Third-party systems such as ERP software
Channels, such as WhatsApp and Instagram

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Meaningful big data

Does your organization hold vast amounts of data on every customer? Is meaningfully viewing this data impossible, due to the data being held in silos?

Choose a CX system with the ability to link to any third-party system, database, or remote store of information. Deep integrations mean you can view all data on one customer within a single pane of glass, transforming how you use your data.

Access thousands of integrations with storm®

Content Guru’s world-leading CX solution, storm, offers thousands of bespoke and off-the-shelf integrations. storm is a single stack solution, and brings your existing technology into storm, to create one powerful CX estate.

storm’s data aggregation layer, CKS, brings together data from multiple sources to create a rich data fabric. This provides your agents with a 360-degree view of your customers.

Content Guru’s storm Exchange makes building custom integrations accessible for all, allowing your organization to buy and sell integrations from other storm users.