CX Needs
Content Guru draws on industry-leading expertise to design a solution that works for you. Whatever your contact center needs, storm®’s modular model lets you design the perfect solution. Make customer experience your competitive edge.
Whatever - Omni Channel
Meet your customers over the channels they prefer. Bring every channel onto a single pane of glass.
Wherever – Cloud Contact
Let your agents work securely from anywhere, with a single, browser-based app.
Whenever – Intelligent Scheduling
Be there for your customers when they need you, regardless of demand, with unrivalled scalability and intelligent scheduling.
Analyst Recognition
2024 ISG Research Contact Center Advanced Buyers Guide
With the highest score in Manageability, Content Guru is delighted to have once again been named an ‘Exemplary Vendor’ in the 2024 ISG Research Buyers Guide.
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Why Use Content Guru?
True cloud communications solution for emergency services
Reduction in inbound calls with intelligent automation
Single deployment of CX seats in the world
Customer Success Stories
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Driving Great CX
Content Guru is a leading global provider of cloud Customer Experience (CX) solutions and is at the forefront of the Generative AI evolution.
Endlessly scalable. Limitless integrations. Highest availability and security. Powered by AI. Content Guru’s world-leading cloud CX solution, storm®, brings the full power of AI to your customer communications. Through brain®, AI services provide the best automated and human-assist capabilities to bolster CX performance before, during and after an interaction.
We’re big in CX, we lead in AI.
News and Resources
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News
Bridgepointe Technologies Partners with Content Guru to Elevate CX Offerings
Content Guru and Bridgepointe Technologies are pleased to announce a new Technical Services Delivery (TSD) partnership. As a result, storm®, will now be available to Bridgepointe’s extensive client base and will significantly bolster its CX offering.
11/05/2024
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News
Content Guru Wins 2024 CUSTOMER CCaaS Product of the Year Award
Content Guru has been awarded the accolade of ‘CCaaS Product of the Year Award’ by TMC. The award recognized the industry-leading capabilities of storm®.
11/01/2024
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News
Content Guru Named an ‘Exemplary Vendor’ in Three ISG Buyers Guides™ for Contact Center and Agent Management
Content Guru has been classified as an ‘Exemplary Vendor’ across three 2024 CX-related research reports from leading global technology research and advisory firm ISG.
10/11/2024
Looking to Take Your CX to the Next Level?
Find out what the world's largest organizations and the world's most critical services have in common when in comes to connecting their communications with their data. Book a consultation today and a CX expert will be in touch to help recharge your customer engagement.
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